6 Reasons Why You Need a True Cloud Software for an Effective Virtual Treatment Coordinator
Virtual Treatment Coordinator
Most offices have realized the benefits of a treatment coordinator.
In these times of COVID 19 and Post COVID 19 dental offices will need to adapt to the new environment. Making an office more efficient and keeping social distancing while still giving the patient the care they deserve. There is nothing a treatment coordinator cannot do virtually that they can do in an office with the right software.
Saving the patient time Booking appointments
The patient does not need to stay at the office after treatment. Siting down and setting up a single or multiple appointment can be done virtually at a convenient time. Both the coordinator and the patient do not need to be at the office to book appointments. With a virtual cloud appointment book everything is in real time.
Explaining Treatment Options for Proper Informed Consent
With the right software video animations can be used to explain treatment options, advantages, disadvantages and consequences of non treatment. Going over x- rays and costs to go over a proper informed consent consultation. Of course, all discussions and videos should be recorded automatically in the record of care so that records are comprehensive and accurate.
Face to Face and Visual Communication
Seeing the coordinator face to face and seeing everything as they would at the office makes the consultation much more personal and the patient much more engaged which increases case acceptance.
Patients will Book Consultation Much More Readily on Line
It is not easy to get a patient to come to the office to talk about treatment options and costs with most busy schedules. By allowing them to consult at home on their computer or even mobile will make them much more willing to have the consultation.
Patients Can be Pre Screened for Efficient Booking
With a pre screening e- consultation the proper time can be allocated for emergency patients. Again, all correspondence is recorded in the record of care. Patients can even send pictures from their phone or computer directly into the patient file to evaluate and record.
Efficient Patient Flow with Two Way Texting
With two-way real time texting the patient flow can be controlled and optimized. The patient can fill out forms , tell the office they have arrived and (are waiting outside) , the office can let them know to enter the office when they are ready to decrease the office time exposure . Of course, everything is recorded in the record of care.
